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SPECIALIZATION AND NEIGHBORHOOD EFFECTS IN IT OUTSOURCING FIRMS IN INDIA
OUTSOURCING FIRMS INDIA
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2015/7/21
We examine how firm productivity, product and client specialization, and
neighborhood spillovers shape firms’ exporting decisions in the information technology
(IT) industry. We study a new firm-l...
DOES MANAGEMENT MATTER?EVIDENCE FROM INDIA
MANAGEMENT MATTER INDIA
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2015/7/15
A long-standing question is whether differences in management practices across firms can explain differences in productivity, especially in developing countries where these spreads appear particularly...
DIMENSIONS OF TRUST AND TRUSTWORTHINESS IN RETAIL BANKING: EVIDENCE FROM INDIA
identify dimensions of trust trustworthiness and their impact bank customers enhancing trust
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2011/10/29
The purpose of this paper is to identify dimensions of trust and trustworthiness and their impact on the overall level of trustworthiness and customers' trust in Indian retail banking. Using data from...
Online banking in India: An approach to establish CRM
CRM customer value online banking technology
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2011/10/29
Technology is fast altering the business servicescape. Its role in improving customer service levels is being used strategically and increasingly by service organizations. The service attributes and q...
Turning Around a State Owned Enterprise: The Case of Scooters India Limited
action choice decision-making leadership turnaround
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2010/11/5
Past research on firm turnaround shows that the propensity of an organization to undertake a successful turnaround depends on a complex interaction between action choices in the organization and const...
Role of Supply Chain Coordination in OM: Select Experiences from India
Newsboy model supply chain coordination heuristics
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2018/3/8
Supply Chain (SC) is concerned with the integration (combining into harmony) of processes
between various different but dependent SC entities to manage seamless flow of resources and
information. Su...