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Some chief marketing officers (CMOs) are more powerful than others. The authors investigate the drivers and outcomes of this phenomenon using a hierarchical measure of power for the CMO in the top man...
This study tests whether recent reforms of the electric power industry reverse the predicted effects of regulation on profits, risk, and return for electric utilities. The analysis also considers pote...
The focus of this study is to suggest how the degree of power consumers possess in the marketplace develops in part from the nature of the relationships between retailers and their targeted markets....
Consumer Exit, Voice, and 'Power' on the Internet     Consumer Exit  Voice  Power  the Internet       font style='font-size:12px;'> 2010/1/15
This paper proposes a new conceptualization of Hirschman!ˉs (1970) exit and voice theory in the light of discussions about rising consumer power on the Internet. Exit and voice, in this context, are d...
Evaluating students’ learning experiences outcomes cannot be considered a simple task. This paper aims at investigating students’ overall performance and the discriminating power of particular tests’ ...
Consumer Exit, Voice, and ‘Power’ on the Internet     Consumer Exit  Voice  ‘Power’ on the Internet       font style='font-size:12px;'> 2011/6/9
This paper proposes a new conceptualization of Hirschman’s (1970) exit and voice theory in the light of discussions about rising consumer power on the Internet. Exit and voice, in this context, are ...

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